For large projects, a deposit is required prior to starting work.  For ongoing work, I invoice every two weeks on the 15th and last day of the month.

Yes, I charge by the hour.  My current hourly rate is $100 plus GST.  My non-profit hourly rate is $90 plus GST.

I currently accept the following payment methods:

• Canadian cheques made out to Createscape Design Studio
• Canadian e-transfers.
• Paypal
• Credit Card via Paypal or Stripe
• Debit Card via Stripe

The best way to reach me for new project inquiries is by email or via my contact form, or request an estimate form. If you send me an introductory email it gives me time to look up any details related to your project so I can answer your questions.

I try to respond to all new inquiries within 1-2 business days, regardless of the method of contact.

I offer both custom design and development (from the ground up) and basic sites built with pre-built themes.

When building a custom designed site, we start with meeting to discuss your project requirements and design preferences.  A wire-frame may be built to get an idea of placement and priority of content.  Then we’ll work on the design using Photoshop (and/or Adobe XD).  Then the approved design will be used to create a new WordPress theme.  The end product will be a fast-loading, search-engine friendly site with a unique look, and a user-friendly administrative back-end.

For sites built with free or premium WordPress themes, the theme chosen has been built by another developer and I am making small changes to the code to match your branding.  These websites can be built in less time, cost less, and are great for small businesses and hobby sites.

I am no longer accepting projects where I will be waiting for the content to come in as we’re working.  This often results in long delays and in having to re-do areas of the website after the content is completed.

If you need help developing content for your website or have any questions feel free to get in touch.  I’d be happy to answer your questions or help connect you with local photographers or writers who can help you prepare your content.

Below is a list of local writers who may be able to help with web copy.

• McNamara Communications
• Brandscaping
• Kathy Smith
• Jessica Natale Woollard
• LivelyCo

Please check out these example project prices for an idea of what to expect.  If you have a good idea of what you want you can fill out my estimate request form and I can give you a detailed estimate.

Sorry, I don’t currently offer web application, android application, or IOS (Apple) application development services.

No, I don’t do dispensary websites or anything related to the cannabis industry.

Yes, that’s fine.  I don’t mind doing updates and maintenance for people who already have a website.   I charge by the hour and don’t have any obligatory monthly fees.

I can help with WordPress websites as well as HTML or PHP sites.  Please contact me for assistance with other CMS systems.  If I can’t help you I might be able to refer you to another service provider.

It depends on my current availability and what you would like to me do.  If it’s something small I might be able to accommodate your request, however I charge extra (1.5 x my hourly rate) for ASAP or rush jobs.

While I would have to look at your website to be sure, this is often a problem caused by using some shared website hosting providers (not all shared hosting causes this problem).  The problem can often be resolved by switching web hosts or upgrading hosting plans.