Hello, my name is Crystal
I'm a web designer and developer in Victoria, BC, Canada
I design and build mobile friendly websites using WordPress

FAQ

General

How much will it cost to build my website?

Please check out these example project prices for an idea of what to expect.   Your website might cost less or more depending on what you are looking for.  If you have a good idea of what you want you can fill out my estimate request form and I can give you a detailed estimate.

I just want something small changed on my website. Can I hire you?

Yes, that’s fine.  I don’t mind doing small fixes or updates for people who already have a website.   I charge by the hour and don’t have any obligatory monthly fees.  Please contact me for my current hourly rate and availability.

What payment methods do you accept?

I currently accept the following payment methods:

  • Canadian cheques made out to Createscape Design Studio
  • Canadian e-transfers.
  • Paypal
  • Credit Card via Paypal or Stripe
  • Debit Card via Stripe
I need something done ASAP! Can you help me?

It depends on my current availability and what you would like to me do.  If it’s something small I might be able to accommodate your request, however I charge extra (1.5 x my hourly rate) for ASAP or rush jobs.

What is the best way to reach you?

Email is probably the best way to reach me, however I try to answer my phone whenever possible.  Because my business is a one-woman shop, I am sometimes in a meeting or otherwise engaged and can’t answer the phone.  If you send me an introductory email it gives me time to look up any details related to your project so I can answer your questions.

I try to respond to all new inquiries within 1-2 business days, regardless of the method of contact.

What are your business hours?

I confess, I don’t really have strict business hours, however the best times to reach me via phone are between 10:00 am and 4:30 pm weekdays. I’m available for scheduled meetings and phone calls between 9:00 am and 5:00 pm weekdays.

Can you build an application for me?

Sorry, I don’t currently offer web application, android application, or IOS (Apple) application development services.

WordPress

Why is my WordPress admin running slow?

While I would have to look at your website to be sure, this is often a problem caused by using some shared website hosting providers (not all shared hosting causes this problem).  The problem can often be resolved by switching web hosts or upgrading hosting plans.